Supervisory and People Management Skills




Date: 18-19 May 2017
Venue: Hotel or Restaurant


Time: 8:00am-5:00pm
Language: Khmer/English



Why should you attend this training?

On-the-job benefits

  • Adjust your management and personal style to the needs of different situations
  • Resolve conflict more effectively in a wide variety of situations
  • Get more done by using the appropriate delegation techniques for any given situation
  • Turn difficult people and poor performers into team players

Benefits for the company

  • Hiring & Recruiting & Organizing People in an efficient manner
  • Motivate and direct the employees that the company rely on even when they don’t share company values
  • Win the cooperation and trust from those within your organization
  • How EI (Emotional Intelligence) can help managers in people management
  • Enhance performance management strategy

Course Objective

At the end of the training course, all participants will be able to:

  • Define Role and Responsibility of Supervisor
  • Explain an apply the method of building and managing an effective team
  • Adopt the staffing techniques in Human Recourse Management
  • Use the key tools and employ strategies to manage and coach problematic people
  • Effectively use the keys to successful supervisors
  • Sharpen decision-making skills

Course Contents

Part 1: Supervisory Power
Part 2: Building and Managing an effective team

  • Positive and Negative Attitude
  • Accountability, Responsibility and Ownership
  • Supervisor’s power and techniques
  • Supervisor’s job and the keys to success
  • Management function (Planning, Organizing, Leading, and Controlling)
  • Personal Effectiveness of a Supervisor
  • Strategies for success
  • Team Building and Take Care
  • SCORE model for team building
  • Setting Expectation for your TEAM
  • Team Communication
  • Effective Team Meeting
  • Providing and getting performance feedback
  • Team Delegation and Empowerment
  • Management and Leadership
  • Leadership Style
Part3: Staff Management Part4: Coaching process, and how to use coaching skills

  • Performance management and SOP
  • Giving Positive Feedback to your subordinates
  • Handling Performance Problem
  • Staying Flexible
  • Performance Management & Performance Improvement
  • Staff Motivation
  • Handling Conflict
  • Strategies for Success
  • On the Job training techniques
  • Effective Coaching Techniques
  • The Formal Coaching Process
  • Unsuccessful coaching techniques
  • Strategies for Success
Part5: Staff Management

  • Problem finding and analysis
  • The decision-making process
  • Effective techniques for decision making
  • Level of Decision
  • Tips for success



Mr. Oul Van holds an MBA from CharlesSturt University, Australia and got professional trainer of trade from Canada. He is specialist in Marketing, Management, Business Development and Negotiation Skills.

He is currently working as a General Manager at Asia Tune Hotel, Business Consultant and Business advisor for many Businesses and training organizations in Cambodia, a Consultant for International and Local Training & Management Solutions and a Professional Trainer for WTO, UNCTAD, MPDF & Cam Edge Training Program. He also helps the training of CAMFEBA as Associate Trainer as well over 10 years.

He has more than 15 years of training experience in the field of Sales, Marketing and Management in public and private sectors. He has had experience in academic and corporate training programs at many local universities in Cambodia. He has done well with a Business Consultant for International Training Center (ITC, UNCTAD/WTO, base in Switzerland) that has 135 Business Consultancy organizations around the world.

He is also one of successful entrepreneurs for his own business (Line Management Group Co., Ltd. Group of Line Management Stationery, Bayon Book Center and Sunflower Printing house). He has a high sense of responsibility for a wide spectrum of business activities and has valuable hands‐on experience of setting up and developing new businesses.

Who should attend the course?

This course is suitable to wide range of professionals, but will greatly benefit:

  • Directors, Managers, supervisors and individuals with management responsibilities
  • Individuals who want to sharpen their leadership & people management skills
  • Individuals who have proved greater people management abilities

Although no experience is required for this course, but people who have proved greater people management abilities will certainly be a benefit,

What will be included with the training course?

  • Group photo of participants
  • Training materials
  • Certificates are awarded by LIFE
  • Two lunches and four refreshment

Training Fee: US$198 per person (Discount20%).

Deadline Registration: 16th May 2017

  • Get 10%- discount for sending 2 staff
  • Get 15%- discount for sending 3-5 staff
  • Get 1 Free for sending more than 5 staff

More information