Key Managerial Skills for New Managers and Supervisors



Key Managerial Skills for New Managers and Supervisors

Date: 5-6 August 2017
Venue: Hotel or Restaurant


Time: 8:00am-5:00pm
Language: Khmer/English



Key Managerial skills are crucial for every person in managerial position. The lack of management skills may cause ineffective planning, misunderstanding among the team, work overload and difficulties in work implementation as well as employee performance management. This interactive training course will help managers to improve their work effectiveness and efficiency by enhancing their planning skill, people skill, communication skill, meeting management and problem solving and decision making skills


By the end of the program, participants will be able to:

  • Discover their role as new managers or supervisors.
  • Apply different leadership styles to successfully lead and motivate their employees.
  • Empower employees through delegation.
  • Build and manage winning teams.
  • Know the Dos and Don’ts of managing meetings.
  • Manage self, time, and stress in a restless work environment.
  • Apply new tools and techniques to improve decision-making and problem-solving.

Course Outline

Module 1: Responsibilities of New Managers

  • Managing for Competitive Advantage
  • Roles and Responsibilities
  • The Four Functions and Ten Roles of Management
  • Skills Needed at Different Management Levels
  • Common Mistakes Made by New Managers and Supervisors

Module 2: Teams and Leadership

  • What Makes a Team?
  • Stages of Team Formation
  • Teams Dynamics and Team Building
  • Situational Leadership and its Application to Team Leadership
  • Current Trends and Issues

Module 3: Mastering the Art of Motivation

  • What is Motivation?
  • Myths about Motivation
  • The Main Theories
  • Current Trends and Issues
  • Implications for Managers

Module 4: Delegation

  • What is Delegation and Why to Delegate?
  • Root Causes of Poor Delegation
  • Learning the Steps to Effective Delegation
  • Empowering and Motivating Employees through Delegation
  • The Dos and Don’ts of Delegation

Module 5: Managing Meetings

  • The Dos and Don’ts of Managing Meetings
  • Agendas and Minutes of Meetings
  • Dealing with Time Wasters in Meetings

Module 6: Stress and Time Management

  • Stress and Time Management Techniques
  • Identifying and Managing your Time Wasters
  • Using the Priority Matrix and To Do Lists
  • Causes and Symptoms of Stress
  • Techniques and Approaches to Managing Stress

Module 7: Decision-Making and Problem-Solving

  • Tools and Techniques
  • The Traditional Approach to Problem-Solving
  • The How-How Technique
  • The Dos and Don’ts of Brainstorming Techniques

Trainers profile:

tomasMr. Phat Thomas has an MBA in the field of management. He currently works for leading MFIs as VP and Administration Director. He had worked for 16 years’ experience with a microfinance institution, Pharmaceutical distributor as HR and administration Director, and NGOs in the field of human resources a nd administration management. He also attended many local and international practical training programs on staff management, effective performance management, leadership, communication, administration management, human resource management, and development of SMEs in the Mekong region in Japan and exposer training on practical HR management in Philippine.

He has almost ten years experiences on providing both Practical and Theory training to many universities levels, such as Human Resources Management, Office Management, Principle management, Strategy management, Entrepreneurship and time management and practical training to many companies and NGOs on Effective Practical Administration management, Effective Practical human resources management, Effective compensation and benefit management, Effective staff performance management, and Effective Training of trainer, and etc.


This program is designed for: New managers or supervisors, prospective managers or supervisors, and managers or supervisors with some experience but with no formal training.

What will be included with the training course?

  • Group photo of participants
  • Training materials
  • Certificates are awarded by LIFE
  • Two lunches and four refreshment

Training Fee: US$198 per person. (Discount 20%)

Deadline Registration: 2 August 2017

  • Get 10%- discount for sending 2 staff
  • Get 15%- discount for sending 3-5 staff
  • Get 1 Free for sending more than 5 staff

More Information