Date: 05-06 Nov  2016                                       Venue: Intercontinental Hotel /TonlebasacII

                  Time: 8:00AM-5:00PM                                           Language: Khmer/English

                  Facilitator: Mr. THO SROY, VP & Director of Staff Development Department, MBA

We know that successful personnel placed on the jobs need training to perform their duties effectively. Manpower must be trained to operate machines, reduce scrap, avoid accident, and increase performance. However, training is not a single option to improve professional performance. Coaching is another potential solution. Coaching is about Getting Result by helping staff, subordinates, and other personnel to utilize their potential competency for peak performance. Coaching will assist them in defining what they want, removing obstacles, setting goals taking into account values and purpose, striving for balance and fulfillment. This training course will give you the crucial skills to shift from being a personal learner to become critical and strategic coach in delivering coaching course for individual and team success. This interactive course helps existing and new trainers, managers, or those with some experience, who wish to further develop skills, apply coaching session fruitfully and effectively.

Training Objectives

At the end of this informative and practical training course, the participants will be able to:

  • Understand the qualification and competencies of coach
  • Identify the role and responsibilities of coach
  • Understand the nature of Coaching and the difference of other terminologies
  • Understand the benefit of coaching
  • Explore the coaching mechanism
  • Improve leadership coaching skills and capacity
  • Improve productive and effective performance
  • Provide a clear possibility to staff career development
  • Manage staff coaching activity effectively
  • Have self-confidence about various coaching models for delivering coaching session
  • Monitor and evaluate the coaching program

Training Modules and Contents

  1. Introduction to overview of coaching
  • Reasons for Performance Gaps
  • Steps in Correcting performance
  • The helping ways for peak performance
  • What is Coaching? Why is Coaching?
  • The differences between training, coaching, mentoring, counseling…
  1. Coach Qualification
  • Behavior of effective coach
  • Quality of effective coach
  • Role and Responsibilities of a coach
  • Competency of a successful coach
  • Necessary Skills for Coach
  1. Leadership Communication for Coaching
  • Communication barriers in workplace
  • Effective Communication
  • Interpersonal Communication for Coaching
  • Active Listening Skills
  • Productive Questioning Skills
  • Giving constructive feedback
  • The Don’ts of giving feedback
  1. Developing Coaching Culture
  • Creating Coaching Guideline
  • The benefits of coaching for Manager, Individual, and organization
  • Coaching Performance Requirement
  • Type of Coaching
  • Productive Coaching models and Other models
  1. Coaching Management (Monitoring and Evaluation)
  • Coaching Management Flow and Procedure
  • Coaching Record System
  • Donald Kirkpatrick’s Evaluation Model in Coaching

Training Methodology

Pre- and post-training evaluation: it is used to assess the changes of trainees’ skills, knowledge and attitude before and the end of seminar.

Presentation: The trainer will present the subjects whilst participants actively listen, and take notes. Participants will be encouraged to express their comments by asking questions and providing answers from their personal experience.

Group/panel discussion: Participants are assigned to work in small groups through brainstorming, discussion, outlining, selecting and analyzing ideas, which allow participants to contribute their comments and experiences to the whole group. This enables participants to respond and react to each other’s contributions, and allows individuals and groups to engage with and discuss their comments with the class as a whole.

Role Play: Participants will have the opportunity to improve their training skills, attitudes, and perceptions in real situations through role-play. Participants are encouraged to be creative, flexible and to act out actual conditions, which will enable participants to express their personal experiences of training delivery.

Activities: In order to make the training more active and to facilitate a friendly environment, participants will be introduced to a variety of activities that are designed to entertain, stimulate interest and maintain alertness, as well as fostering the recall of information and skills.

Case Studies: In order to assist participants to visualize what they have learnt into actual practice, many case studies might be introduced. Participants will have to work as a team to reflect their understanding.

Question and Answer: It encourages participants to discover their confusing and/or unclear part of the subjects and ask question to clarify, whilst all participants can actively listen and absorb at the same time.

Facilitator’s Credentials

Tho SroyMr. THO SROY holds a Master Degree of Business Management in the field of Management with a distinction thesis. Sroy also holds a Bachelor Degree in the field of Project and Program Development Management. He presently works with a leading Microfinance Institution as Vice President and Director of Staff Development Department. Currently, Sroy is providing training courses to MFI trainers, Middle and Frontline Managers and staffs, and managing learning/training and staff development programs for the institution. He has over 15-year professional experiences of which, his 10-year experience is in top leading Microfinance Institutions as VP & Director of Staff Development Department, HR Deputy Director, Head of Training and Development Unit, Senior Trainer, Helpdesk Officer, Treasurer, Accountant, Cashier, and Teller. 5-year experience was in Community Education Activities, Educational Survey for public education curriculum development, Practical Project Implementation, Proposal Writing and Fundraising, Project Monitoring and Evaluation for NGOs, and as a Free-lance trainer for other institutes and universities. He has been training and lecturing at Cambodian institutes and universities. In addition, he attended in many local and international workshops, training programs and conferences at abroad and in Cambodia that conducted by USA, Australia, Singapore, Malaysia, Philippines, India, Indonesia, and Cambodian professionals…etc.

Who should attend the course?

This training course is designed for HR practitioners, trainers, NGO managers, supervisors, newly appointed/ prospective managers and those who wish to gain the knowledge, understanding the necessary skills to facilitate staff coaching activities and personal development activities effectively and increase professional performance successfully. It is also suitable for employees who are considered to be ready for further development as well.

What will be included with the training course?

  • Group photo of participants
  • Training materials
  • Certificates are awarded by LIFE
  • Two lunches and four refreshment

Training Fee

Course fee: US$198 per person

Deadline Registration: 31 Oct, 2016 

If you register before deadline:

  • Get 10%- discount for sending 1- 2 staff
  • Get 15%- discount for sending 3-5 staff
  • Get 1 Free for sending more than 5 staff

More information

Tel:              023 64 17 666 / 093666836/ 093666796/ 069555528/ 069555566

Add:           Building # 63,  St. 440, Sangkat Tuol Tumpoung I, Khan Chamkarmorn, Phnom Penh, Cambodia

Email:        lifesuccess.asia@gmail.com / info@lifesuccess.asia

Website:    www.lifesuccess.asia